Glomax

Terms of Service

Effective Date: January 1, 2026 | Last Updated: March 1, 2026

These Terms of Service ("Terms") govern your use of the website and services provided by Glomax Technologies Pvt. Ltd. ("Glomax", "we", "us", or "our"), a company registered in Chennai, India. Please read these terms carefully before using our services.

1. Acceptance of Terms

  • By accessing our website (glomax.co.in) or engaging our services, you agree to be bound by these Terms of Service.
  • If you are entering into these terms on behalf of a company or organization, you represent that you have the authority to do so.
  • If you do not agree to these terms, please discontinue use of our website and services.

2. Services

  • Glomax provides software engineering, consulting, and technology services including but not limited to: AI/ML development, web/mobile application development, cloud architecture, data engineering, IoT solutions, blockchain development, and digital transformation.
  • Specific service scope, deliverables, timelines, and pricing are defined in individual Statements of Work (SOW), Master Service Agreements (MSA), or project proposals executed between Glomax and the client.
  • We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice to affected clients.

3. Intellectual Property

  • Pre-existing IP: Each party retains ownership of intellectual property owned prior to the engagement.
  • Work Product: Unless otherwise specified in the SOW or MSA, all custom work product created specifically for a client shall be assigned to the client upon full payment.
  • Glomax Tools & Frameworks: Glomax retains ownership of its proprietary tools, frameworks, libraries, and methodologies used in delivering services. The client receives a non-exclusive license to use such components within the delivered solution.
  • Website Content: All content on this website (text, graphics, logos, code) is the property of Glomax Technologies Pvt. Ltd. and is protected by intellectual property laws.

4. Payment Terms

  • Payment terms, rates, and schedules are defined in the applicable SOW or MSA.
  • Standard payment terms are Net 30 from the date of invoice unless otherwise agreed upon.
  • Late payments may incur interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.
  • Glomax reserves the right to suspend services for accounts overdue by more than 45 days.

5. Confidentiality

  • Both parties agree to maintain confidentiality of all proprietary and sensitive information exchanged during the engagement.
  • Confidential information includes business plans, technical specifications, source code, pricing, customer data, and any information marked as confidential.
  • Confidentiality obligations survive termination of the engagement for a period of 3 years.
  • Standard exceptions apply: information that is publicly available, independently developed, or required to be disclosed by law.

6. Warranties & Disclaimers

  • Glomax warrants that services will be performed in a professional and workmanlike manner consistent with industry standards.
  • We offer a 90-day warranty period post-delivery for defect resolution in custom-developed software.
  • Except as expressly stated, services are provided "as is" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
  • Glomax does not warrant that third-party integrations, APIs, or platforms will remain available or unchanged.

7. Limitation of Liability

  • In no event shall Glomax's total liability exceed the amounts paid by the client in the 12 months preceding the claim.
  • Glomax shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.
  • These limitations apply regardless of the legal theory (contract, tort, negligence, or otherwise) on which the claim is based.

8. Termination

  • Either party may terminate the engagement with 30 days written notice, unless otherwise specified in the SOW or MSA.
  • In the event of material breach, the non-breaching party may terminate with 15 days written notice if the breach is not cured within the notice period.
  • Upon termination, the client shall pay for all services rendered and expenses incurred up to the termination date.
  • Provisions relating to intellectual property, confidentiality, limitation of liability, and indemnification survive termination.

9. Indemnification

  • The client agrees to indemnify and hold Glomax harmless from claims arising from: (a) client-provided content, data, or materials; (b) client's use of delivered solutions in violation of applicable law; (c) breach of these terms by the client.
  • Glomax agrees to indemnify the client against third-party IP infringement claims arising from Glomax's original work product.

10. Governing Law & Dispute Resolution

  • These terms shall be governed by the laws of India, specifically the jurisdiction of the courts in Chennai, Tamil Nadu.
  • Any disputes shall first be attempted to be resolved through good-faith negotiation within 30 days.
  • If negotiation fails, disputes shall be resolved through binding arbitration under the Arbitration and Conciliation Act, 1996, with Chennai as the seat of arbitration.

11. Force Majeure

  • Neither party shall be liable for delays or failures in performance resulting from events beyond reasonable control, including natural disasters, pandemics, government actions, cyber attacks, or infrastructure failures.
  • The affected party must notify the other party promptly and take reasonable steps to mitigate the impact.

12. Changes to Terms

  • Glomax reserves the right to update these Terms of Service. Changes will be posted on this page with an updated effective date.
  • For clients under active engagements, material changes will be communicated directly.
  • Continued use of our services after changes constitutes acceptance of the revised terms.

Questions?

For questions regarding these Terms of Service, contact our legal team at legal@glomax.co.in or reach us at +91 44 4500 8800.