Glomax

Privacy Policy

Effective Date: January 1, 2026 | Last Updated: March 1, 2026

At Glomax Technologies Pvt. Ltd. ("Glomax", "we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, company name, and job title when you fill out forms, subscribe to newsletters, or contact us.
  • Usage Data: IP address, browser type, pages visited, time spent on pages, and referring website through cookies and analytics tools.
  • Project Information: Technical requirements, business details, and documentation shared during project consultations.
  • Payment Information: Billing details processed through secure, PCI-compliant third-party payment processors. We do not store credit card numbers.

2. How We Use Your Information

  • To provide, maintain, and improve our software engineering services.
  • To respond to enquiries, send project proposals, and communicate about ongoing engagements.
  • To send marketing communications (with your consent), including newsletters, industry insights, and service updates.
  • To analyze website usage patterns and optimize user experience.
  • To comply with legal obligations and enforce our terms of service.

3. Data Sharing & Third Parties

  • We do not sell, rent, or trade your personal information to third parties.
  • We may share data with trusted service providers (hosting, analytics, CRM) who assist in operating our business, subject to confidentiality agreements.
  • We may disclose information when required by law, regulation, or legal process.
  • In the event of a merger or acquisition, your data may be transferred to the successor entity.

4. Data Security

  • We implement industry-standard security measures including SSL/TLS encryption, firewalls, access controls, and regular security audits.
  • All project data is stored in encrypted, access-controlled environments with regular backups.
  • Our team members are bound by strict confidentiality and non-disclosure agreements.
  • Despite best efforts, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute data security.

5. Cookies & Tracking

  • Essential Cookies: Required for website functionality (session management, security).
  • Analytics Cookies: Help us understand website usage patterns (Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
  • You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

6. Your Rights

  • Access: Request a copy of your personal data we hold.
  • Rectification: Request correction of inaccurate personal data.
  • Deletion: Request erasure of your personal data (subject to legal retention requirements).
  • Opt-out: Unsubscribe from marketing communications at any time via the link in our emails.
  • Portability: Request your data in a structured, machine-readable format.
  • To exercise these rights, contact us at privacy@glomax.co.in.

7. Data Retention

  • We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
  • Project-related data is retained for the duration of the engagement plus 3 years for warranty and legal compliance.
  • Marketing data is retained until you opt out or request deletion.

8. International Data Transfers

  • Our primary data processing occurs in India. If you are accessing our services from outside India, your data may be transferred to and processed in India.
  • We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

9. Changes to This Policy

  • We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
  • We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@glomax.co.in or write to: Glomax Technologies Pvt. Ltd., 15th Floor, Prestige Polygon, Anna Salai, Guindy, Chennai, Tamil Nadu 600032, India.